Shipping & Returns

Portugal and Spain (2 business days)- 5,50€*
Europe – 24,00 € *
USA and Canada – 45,00 € *

* the amounts presented plus VAT at the statutory rate

After completing your order and making the payment you will receive an email confirming your order.

Portugal and Spain – 2 business days
Portugal Express Delivery (same day for orders until 12 AM )
Europe – 4 business days
USA and Canada – 8 business days

Shortly after your order is dispatched you will receive a message by email.

In your process of registering your account on mrmood.pt you will be asked to register your personal address. If you want your order delivered to a different address, enter this address during the process of confirming your order. Please note that we can not ship to Postboxes. The shipping rates do not include import taxes that may be required when the order arrives at the destination, these rates, if any, are your responsibility.

Shipping to Portugal

Shipping by carrier – You will receive your order directly at the address you left in your online purchase. If the carrier has problems with delivery, it will contact the telephone number you left on your order.

International shipping

The international orders are sent by Courrier and should indicate as delivery address a place where deliveries can be made during office hours.

In the delivery rates are not included the additional costs, such as customs or other costs that may be charged in the country of destination.

You can exchange your order up to 14 days from the receipt of the order. Products for exchange must be returned in perfect condition. Mr. Mood products should not have been used, handled or washed. Only returned products with the original packaging, fully intact and the original labels on each product will be accepted. In addition, the original invoice that comes with the delivery has to be submitted along with the returned products. The exchanges can be made in person in any of our stores, or sent to the following address:

MrMood Loja Online
info@mrmood.pt

MrMood Loja Porto
Rua das Carmelitas, nº 151, Loja 1
Passeio dos Clérigos, Porto
Porto | Portugal

Mr. Mood is not responsible for shipping costs incurred in connection with the return of a product for exchange. These charges are delivered to the customer.

Mr. Mood does not make returns.

Still have doubts?