Terms & Conditions

 

The data controller of the personal data collected and processed through the website www.mrmood.pt (the “Site”) is by Versatile Season, Lda. This Privacy Policy shall also apply to the sales conducted and the services rendered through our e-commerce platforms and physical shops.

Versatile Season, Lda ( Mr Mood ) is an entity registered in Portugal with NIF/VAT PT513382348 with its registered office located at: Rua de Tânger 1508, 4150-722, Porto ( Portugal ).


Privacy

 

The personal information you provide to Mr Mood will be used exclusively to allow the basis of operation and guarantee you the best service. By providing your email with the purchase or registration you are authorizing Mr Mood to use them for the purpose of sending newsletters or advertising exclusively from the brand.

Mr Mood will not share your information with third parties without your consent. You have the right to consult your personal information upon request. If the information is incomplete or incorrect you have the right to edit or delete this information. If you wish to cancel your account at Mr Mood, please send an email to customerservice@mrmood.pt.


Cookies

Cookies are used by Mr Mood in order to enhance your experience while browsing and using the site. The cookie identifies your computer and allows the site to remember your personal settings. Mr Mood will not work properly when your cookies are disabled.


Renounce

The ambition of Mr Mood is that the site is always operational, however, for technical reasons can not guarantee this. Mr Mood can not guarantee that all featured products are available at the time you place your order. If the product you requested is no longer available, you will be contacted by e-mail shortly after your order. Due to the color settings of your computer, the colours of the products shown in Mr Mood’s pictures may differ from their actual colours. Mr Mood can not be held liable for any discrepancy.


Prices

All prices are quoted in EURO currency. The shipping costs are not included in the price of each product.


Prices Changes

 

Mr Mood reserves the right to change the prices of products sold. Product prices will be valid during the order processing time.


Payment


After placing your order, you have 48 hours to pay or it will be automatically canceled. Bank Transfer – The IBAN is provided in your shopping cart (Shopping cart). Enter your order number (which is emailed after purchase) as a reference when downloading.

 If you have any questions, please contact customer service at customerservice@mrmood.pt

 

Currency

 

Mr Mood can not be held responsible for any changes in currency or exchange rates applied by any bank when exchanging the EURO in any other currency.


Feedback and Complaints Policy

 

We appreciate any comments you may have about our service. Our goal is to improve it and deal with problems quickly and fairly. If you have any complaints, please email to customerservice@mrmood.pt clearly indicating that you are making a complaint. Our goal is to respond to your complaint within the shortest time possible.